Contact Us

General Feedback, Bugs, and Feature Requests

Send app feedback, bug reports, and feature requests to hellofriend36910@gmail.com. This is the fastest way to reach the team behind The Oracle's Handbook, and it's read by the people who actually build the app, not a support queue. When reporting a bug, it helps enormously to include: which device and platform you're on (iOS, Android, or web browser), which screen or spread you were using, and the exact steps that led to the problem. If a card, spread, or chart is producing something that looks wrong, screenshots make it much easier to track down.

Deleting Your Account or Data

If you created an account (used for syncing a saved natal chart or an active Pro subscription across devices) and want it and its associated data deleted, email hellofriend36910@gmail.com with the request from the address you signed up with, or include enough detail for us to confirm it's you. We aim to process deletion requests within a few business days. Note that most of this app's features — dealing tarot spreads, calculating charts, reading the educational content — never touch an account at all; if you never created one, there's no account-linked data to delete, though see the Privacy Policy for what, if anything, is stored locally on your own device.

Privacy-Specific Requests

For questions specifically about data handling, or to exercise a privacy right (such as requesting a copy of what limited account data we hold), email customputing@outlook.com. This is the contact listed on Code Craft LLC's privacy policy across all of its apps, and privacy-specific requests routed here get handled directly rather than through general support.

Response Time

This app is maintained by a small independent team, not a large support organization, so please allow a few business days for a reply — especially for anything that requires actually reproducing a bug rather than just answering a question. We do read and respond to everything; if you haven't heard back after a week, it's worth sending a follow-up in case the first message was missed.

Before You Write In

A few things are answered elsewhere in the app and might save you a message: card and spread meanings are covered in depth on the Tarot Guide page, billing and subscription management for Pro happens through the Purchases screen (and, ultimately, through Google Play's or Apple's own subscription-management tools, since that's who actually processes the payment), and the full detail of what data this app collects is on the Privacy Policy page. For anything else, we'd genuinely rather hear from you than have you guess.